طراحی و اعتباریابی الگوی فردی‌سازی آموزش در کارکنان ستادی شرکت نفت، با رویکرد فراترکیب

نوع مقاله : مقاله پژوهشی (کیفی )

نویسندگان

1 دانشیار، مدیریت آموزشی، دانشگاه علامه طباطبایی ، تهران، ایران

2 دانشجوی دکتری،رشته مدیریت آموزشی، دانشگاه علامه طباطبایی، تهران، ایران

3 دانشیار، آموزش عالی - برنامه ریزی توسعه آموزش عالی، دانشگاه شهید بهشتی، تهران، ایران

چکیده
هدف این پژوهش طراحی و اعتباریابی الگوی فردی‌سازی آموزش در کارکنان ستادی شرکت نفت، با رویکرد فراترکیب می باشد. این پژوهش از نظر هدف بنیادی و از نظر نحوه جمعآوری دادهها به شکل کیفی و از نظر روش اجرای پژوهش با رویکرد فراترکیب می‎باشد. جامعه آماری تحقیق شامل کلیه اسناد، مبانی نظری و پیشینه مرتبط با فردی‌سازی آموزش در پایگاه‎های داده داخلی (1403-1390) و خارجی (2024-2000) می‌باشد. روش نمونه‎گیری غیر تصادفی هدفمند و حجم نمونه بر اساس حذف سیستماتیک بر اساس نمودار جریان مدل پریزما می باشد. ابزار جمع‌آوری داده‎ها فیش‌برداری و مرور سیستماتیک اسناد و ادبیات می‎باشد. به‌منظور محاسبه روایی از چک‌لیست 27 موردی بر اساس مدل پریزما و همین‌طور به‌منظور محاسبه پایایی از ضریب کاپای کوهن استفاده شد که نتایج بیانگر روا و پایا بودن ابزار می باشد. شیوه تجزیه‌وتحلیل داده‎ها تحلیل مضمون شامل مضامین پایه، سازمان دهنده و فراگیر با نرم‌افزار MaxQDA 2018 می باشد. یافته‎ها نشان داد فردی‌سازی آموزش در کارکنان ستادی شرکت نفت شامل سه بعد شناختی، عاطفی و رفتاری است که بعد شناختی شامل مؤلفه‌های روش تدریس (6 شاخص)، محتوای آموزشی (3 شاخص)، ارزیابی (5 شاخص) و یادگیری خودتنظیمی (7 شاخص) ؛ بعد عاطفی شامل مؤلفه‌های انگیزش (7 شاخص)، تعاملات اجتماعی (10 شاخص) و حمایت عاطفی (6 شاخص) و درنهایت بعد رفتاری شامل مؤلفه‌های مؤلفه یادگیری تجربی (5 شاخص)، الگودهی (5 شاخص) و مهارت‌های عملی (4 شاخص) است.

کلیدواژه‌ها

موضوعات


عنوان مقاله English

Designing and validating the model of individualization of training in the headquarters staff of the oil company, with a metacombination approach

نویسندگان English

hosseyn abdolahi 1
samaneh asgari 2
morteza taheri 1
abasalat khorasani 3
1 Associate Professor, Educational Management, Allameh Tabatabai University, Tehran, Iran
2 PhD student, Educational Management Department, Allameh Tabatabai University, Tehran, Iran
3 Associate Professor, Higher Education - Higher Education Development Planning, Shahid Beheshti University, Tehran, Iran
چکیده English

Abstract
The aim of this research is to design and validate the individualization model of education in oil company staff, with a meta-synthesis approach. This research is fundamental in terms of its objective, qualitative in terms of the data collection method, and meta-synthesis in terms of the research implementation method. The statistical population of the research includes all documents, theoretical foundations, and background related to individualization of education in domestic (2021-2024) and foreign (2000-2024) databases. The non-random sampling method is purposive and the sample size is based on systematic elimination based on the flow chart of the Prism model. The data collection tool is a systematic review of documents and literature. In order to calculate validity, a 27-item checklist based on the Prisma model was used, and Cohen's kappa coefficient was used to calculate reliability, which results indicate that the tool is valid and reliable. The data analysis method is thematic analysis including basic, organizing and comprehensive themes with MaxQDA 2018 software. The findings showed that the individualization of education in oil company staff includes three cognitive, emotional and behavioral dimensions, where the cognitive dimension includes the components of teaching method (6 indicators), educational content (3 indicators), evaluation (5 indicators), and self-regulated learning (7 indicators); the emotional dimension includes the components of motivation (7 indicators), social interactions (10 indicators), and emotional support (6 indicators); and finally the behavioral dimension includes the components of experiential learning (5 indicators), modeling (5 indicators), and practical skills (4 indicators).
Introduction
In the current changing, complex and uncertain world, the need and necessity of training and developing human capital in organizations has been accepted by managers for several reasons. In fact, the rapid and profound changes in the knowledge and technologies required by organizations in the current situation have made them inevitable to continuously learn this new knowledge and technologies and to forget and get rid of traditional habits and methods that have lost their effectiveness (Razmi et al, 2018). In recent years, significant success has been achieved using learning analytics, where data on individuals' responses to specific educational techniques, contents, and learning resources are recorded in large quantities. This data is then analyzed to recognize patterns and build predictive models to prescribe appropriate learning and training choices according to each person's learning characteristics; therefore, today's structural change towards the use of big data and learning analytics in education has led to many possibilities in the field of education personalization (Zhang & Aslan, 2021).
On the other hand, what is certain is that one of the most key elements in any organization is the human resources of that organization, which are considered a valuable asset. Effective and optimal use of human resources capabilities to increase their productivity requires the development of a set of effective strategies and actions regarding employee training (Akhavan & Kazemi-Gorji, 2019). Human resource management is not only a profit-oriented approach to employees, but also a special approach to employee relations with an emphasis on commitment and two-way communication. Human resource management refers to the policies and actions required to implement part of the management task related to aspects of employee activity, especially for recruiting, training employees, evaluating performance, rewarding, and creating a healthy and fair environment for the organization's employees (Fallah et al, 2021).
Therefore, the present study, focusing on the individualization of training in oil company staff, seeks to fill the gap in past research, and its practical results can help improve and reform the country's educational system. Thus, considering what has been said, the purpose of this research is to answer the question: what is the model of individualized education in oil company staff?
Theoretical framework
Individualized education
Individualized education is an effective strategy to strengthen individual commitment and responsibility and change attitudes and enhance learning transfer. Individualized education is a systematic effort to achieve a balance between the characteristics of the learner and the characteristics of the learning environment (Ouf et al, 2017). When individuals are given the right to choose, they gain self-control over their learning according to their interests, which leads to a sense of responsibility and greater focus on work.
Castaño & Villar-Onrubia (2023) studied the assessment of the presence of the concept of "personalized learning environment" in the web domains of Spanish higher education institutions. They pointed out the importance of the personal learning environment and its impact on learners' autonomy. The concept of "personalized learning environment" has attracted significant levels of attention in the field of educational technology. Familiarity of students and teachers with this concept is something that can help higher education institutions in which their communities make better decisions about the resources they use to develop their academic activity. Convergence is something that can help students improve their autonomy in self-regulating their learning processes and improve their agency for lifelong learning.
Yiğit & Seferoğlu (2023) investigated the effect of video feedback on students' use of feedback in an online learning environment. They emphasized the role of feedback in enhancing learning and showed that the use of technologies can bring positive results. 
Research Methodology
This research is fundamental in terms of its objective, qualitative in terms of the data collection method, and meta-synthesis in terms of the research implementation method. The statistical population of the research includes all documents, theoretical foundations, and background related to individualization of education in domestic (2021-2024) and foreign (2000-2024) databases. The non-random sampling method is purposive, and the sample size is based on systematic elimination based on the flow chart of the Prism model. The data collection tool is a systematic review of documents and literature. In order to calculate validity, a 27-item checklist based on the Prisma model was used, and Cohen's kappa coefficient was used to calculate reliability, which results indicate that the tool is valid and reliable.
Research findings
The data analysis method is thematic analysis including basic, organizing and comprehensive themes with MaxQDA 2018 software. The findings showed that the individualization of education in oil company staff includes three cognitive, emotional and behavioral dimensions, where the cognitive dimension includes the components of teaching method (6 indicators), educational content (3 indicators), evaluation (5 indicators), and self-regulated learning (7 indicators); the emotional dimension includes the components of motivation (7 indicators), social interactions (10 indicators), and emotional support (6 indicators); and finally the behavioral dimension includes the components of experiential learning (5 indicators), modeling (5 indicators), and practical skills (4 indicators).
Conclusion
The present study was conducted with the aim of designing and validating the individualization of education model in oil company staff, using a meta-synthesis approach. These results are consistent with the research results of Jones & Smith (2020), Brown & Miller (2019), Davis & Taylor (2021), Castaño & Villar-Onrubia (2023), Yiğit & Seferoğlu (2023), Bhutoria (2022), Naderi et al, (2020), Abbasi et al, (2021), and Tetzlaff et al, (2021). Bhutoria (2022) has pointed out the role of AI in individualizing education and creating educational programs tailored to the needs of learners. The success of AI in meeting the specific learning needs, learning habits and learning abilities of students and guiding them to optimal learning paths brings in all three countries. It is also evident from the literature that AI augments educational content, customizes it for each individual according to his/her needs, and raises the caution flag for anticipated learning difficulties. This re-aligns the role of instructors and also optimizes the teaching-learning environment for a better learning experience. The upward trajectory of educational development with AI opens a new horizon of personalized education for the next generation, but it also comes with challenges. Issues related to data privacy, availability of digital resources, and affordability constraints have been reported in recent literature as obstacles to promoting such technologies for daily practice.
Considering the research findings on the individualization of training of oil company staff, practical suggestions are provided for each dimension (cognitive, affective, and behavioral).
A- Suggestions for the cognitive dimension
1-   Diversity in teaching methods: Providing training courses using diverse teaching methods such as project-based learning, interactive learning, and traditional teaching. This can include holding practical workshops and using new technologies such as webinars and online courses.
B- Suggestions for the emotional dimension
1-   Creating a positive and supportive work environment: Holding motivational workshops and team meetings to encourage participation in decision-making and strengthen team spirit. This can include holding social events and group activities.
C- Suggestions for the behavioral dimension
1-   Holding practical workshops and simulations: Designing and implementing practical workshops that allow employees to strengthen their skills in real situations. Using real simulations for experiential learning can also help to deepen learning. 

کلیدواژه‌ها English

Individualization of education
cognitive dimension
emotional dimension
behavioral dimension
social interactions
Akhavan, M., & Kazemi-Gorji, A. (2019). The effect of employee training on human resource productivity by examining the mediating role of organizational agility and intellectual capital (Case study: Shahid Babaei 8th Hunting Base, Isfahan). Education in Law Enforcement Sciences, 6(23), 33-61. SID. https://sid.ir/paper/524060/fa. (In Persian).
Abedi, R., & Nili Ahmadabadi, M. R., & Taghiyareh, F., & aliabadi, K., & Pourroostaei ardakani, S. (2020). The Effectiveness of Personalized Learning Approach on Media Literacy Based on Cognitive Styles. Communication Research, 27(102), 171-189. doi: 10.22082/cr.2020.130766.2054. (In Persian).
Abbasi, M., & MONTAZER, GH., & Alipoor Darvishi, Z., & GHORBANI, F. (2021). Designing a personalized e-learning system using learners' characteristics and implementing it with the gamification elements. IRANIAN COMMUNICATION AND INFORMATION TECHNOLOGY, 13(47-48), 58-71. SID. https://sid.ir/paper/951849/en. (In Persian).
Akyuz, Y. (2020). Effects of intelligent tutoring systems (ITS) on personalized learning (PL). Creative Education, 11(6), 953-978.
Akyuz, Y. (2020). Personalized learning in education. American Scientific Research Journal for Engineering, Technology, and Sciences (ASRJETS), 69(1), 175-194.
Al Hadwer, A., & Gillis, D., & Rezania, D. (2019 March). Big data analytics for higher education in the cloud era. In In 2019 IEEE 4th international conference on big data
analytics (ICBDA) (pp. 203–207). IEEE. https://doi.org/10.1109/
ICBDA.2019.8713257.
Bhutoria, A. (2022). Personalized education and artificial intelligence in United States, China, and India: A systematic Review using a Human-In-The-Loop model. Computers and Education: Artificial Intelligence, 100068. https://doi.org/10.1016/j.caeai.2022.100068
Brown, A., & Miller, T. (2019). The Role of Emotional Support in Workplace Motivation. International Journal of Human Resource Management, 30(5), 678-695.
Castaño Muñoz, J., & Villar-Onrubia, D. (2023). Assessing the presence of the ‘Personal Learning Environment’concept across the web domains of Spanish Higher Education institutions: a web mention study.Revista de Educación a Distancia (RED) 23(71). DOI:10.6018/red.526711
Chatti, M. A., & Muslim, A. (2019). The PERLA framework: Blending personalization and learning analytics. International review of research in open and distributed learning, 20(1):244-261DOI:10.19173/irrodl.v20i1.3936
Davis, L., & Taylor, P. (2021). Experiential Learning and Skill Development in the Workplace. Journal of Workplace Learning, 33(2), 145-159.
Dishon, G. (2017). New Data, old Tensions: Big Data, Personalized
Learning, and The Challenges of Progressive Education. Theory and
Research in Education,15(3),272-289,doi.org/10.1177/1477878517735233
Fallah, H., & Mehrara, A., & Tabari, M. (2021). "Human Resource Management Model Based on Modern Public Management", Quarterly Journal of Public Management Perspectives, Volume 12, Issue 1, pp. 157-177.. (In Persian).
Karami, Z., & Marouf, Y. (2013). Personalizing Learning and Curriculum Change. National Conference of the Iranian Curriculum Studies Association (Creation in Curriculum of Education Courses). SID. https://sid.ir/paper/856255/fa. (In Persian).
Naderi, F., & Ayati, M., & Khamsan, A. (2020). The role of professional competence and ethics in primary school teachers' attitudes towards personalizing learning. Bioethics [Internet]. 2020;10(35):0-0. Available from: https://sid.ir/paper/521160/fa. (In Persian).
Razmi, A., & Namati, M. A., & Zmane mgdm, A. (2018). The presentation of a comprehensive system of effective training for the standard ISO10015. Journal of New Approaches in Educational Administration, 9(35), 19-44. DOI: 20.1001.1.20086369.1397.9.35.2.5. (In Persian).
Karpenko, O. M., & Lukyanova, A. V., & Bugai, V. V., & Shchedrova, I. A. (2019). Individualization of Learning: An Investigation on Educational Technologies. Journal of History Culture and Art Research, 8(3), 81-90. DOI: 10.7596/taksad.v8i3.2243
Maghsudi, S., & Lan, A., & Xu, J., & van Der Schaar, M. (2021). Personalized education in the artificial intelligence era: what to expect next. IEEE Signal Processing Magazine, 38(3), 37-50. DOI:10.1109/MSP.2021.3055032
Ouf, S., & Abd Ellatif, M., & Salama, S.E., & Helmy, Y. (2017). A Proposed Paradigm for Smart Learning Environment Based On Semantic Web. Computers in Human Behavior, 72, 796-818, doi.org/10.1016/j. chb.2016.08.030
Potter, W. J. (2019). Seven Skills of Media Literacy. Sage.
Reigeluth, C.M., & Myers, R. D. & Lee, D. (2017). The Learner-Centered Paradigm of Education. In Reigeluth, C.M., Beatty, B.J.@ Myers, R.D. (Eds.), Instructional-Design Theories and Models the Learner-Centered Paradigm of Education, IV, Routledge: New York.
Tetzlaff, L., & Schmiedek, F., & Brod, G. (2021). Developing personalized education: A dynamic framework. Educational Psychology Review 33(4):1-20. DOI:10.1007/s10648-020-09570-w
Vrontis, D., & Makrides, A., & Christofi, M., & Thrassou, A. (2021). Social media influencer marketing: A systematic review, integrative framework and future research agenda. International Journal of Consumer Studies, 45(4), 617-644.DOI:10.1111/ijcs.12647
Watson, W. R., & Watson, S. L. (2017). Principles for Personalized Instruction. in Reigeluth, C.M., Beatty, B.J., Myers, R.D. (Eds.), Instructional-design Theories and Models the Learner-Centered Paradigm of Education, IV, Routledge: New York.
Yiğit, M. F., & Seferoğlu, S. S. (2023). Effect of video feedback on students’ feedback use in the online learning environment. Innovations in Education and Teaching International 60(1):15-25. DOI:10.1080/14703297.2021.1966489
Zhang, K., & Aslan, A. B. (2021). AI technologies for education: Recent research & future directions. Computers & Education: Artificial Intelligence, 2, Article 100025. https:// doi.org/10.1016/j.caeai.2021.100025
Zhang, L., & Basham, J. D., & Yang, S. (2020a). Understanding the implementation of learning: A research synthesis [Review] Educational Research Review, 31, 1–15. https://doi.org/10.1016/j.edurev.2020.100339. Article 100339.
Zheng, F. (2022). Personalized Education Based on Hybrid Intelligent Recommendation System. Journal of Mathematics, 2022. DOI:10.1155/2022/1313711

  • تاریخ دریافت 06 آذر 1403
  • تاریخ بازنگری 19 دی 1403
  • تاریخ پذیرش 01 بهمن 1403