Identifying factors affecting intra-organizational social capital with a grounded theory approach

Document Type : Original Article (Qualitative)

Authors

1 Department of Economic & Development Sociology, Qu.C., Islamic Azad University, Qochan, Iran

2 Department of Social Sciences, Qu.C., Islamic Azad University, Qochan, Iran

3 Department of Social Sciences, Qu.C., Islamic Azad University, Qochan, Iran.

Abstract
The main objective of the present study is to identify the factors affecting intra-organizational social capital with a grounded theory approach. This study used an interpretive and constructivist approach and grounded theory. The participants of the study included 15 employees, pilots, and flight attendants, whose sampling method was purposefully conducted. The data collection tool was a semi-structured interview, and the researcher reached theoretical saturation in the data. Grounded theory and open, axial, and selective coding were used to analyze the research data. The results of the study showed that the decrease in the organization's social capital was due to low wages and fear of layoffs due to economic crises and the possibility of another war. These problems are due to the structural conditions prevailing in the country, which has involved the airline in numerous problems due to the country's long-term exposure to sanctions and increasing inflation. Finally, the selective code of the concept of "long-term structural instability of the production of social capital of beneficiaries" was obtained. The sources of social capital of the company depend on the individual resources of the employees and their relationships on the one hand, and on the reputation of the company on the other, which has caused people to remain in the company despite the difficulties.

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  • Receive Date 12 July 2025
  • Revise Date 25 October 2025
  • Accept Date 31 December 2025