نوع مقاله : مقاله پژوهشی (کمی )
نویسندگان
1 گروه مدیریت دولتی ، دانشکده مدیریت ، دانشگاه پیامنور، تهران، ایران
2 کارشناسیارشد مدیریت، ، دانشکده مدیریت، دانشگاه پیامنور، تهران، ایران
کلیدواژهها
عنوان مقاله English
نویسندگان English
This study examines the impact of coworker incivility on knowledge hiding, mediated by work engagement and turnover intention, as well as the moderating role of employee cynicism, in Vali-e-Asr Hospital in Bafq. The research adopts a causal-correlational, descriptive-survey, and applied approach, conducted through field methods using standardized questionnaires. Data were collected from employees at Vali-e-Asr Hospital in Bafq and analyzed using descriptive and inferential statistics, including structural equation modeling based on the partial least squares method. Analyses were performed using SPSS 27 for preliminary calculations and SmartPLS 4 for structural modeling. The results indicated that, in Vali-e-Asr Hospital in Bafq, coworker incivility significantly reduces work engagement, increases turnover intention, and ultimately reinforces knowledge hiding; notably, work engagement and turnover intention play significant sequential mediating roles. The moderating role of employee cynicism was not confirmed. These findings suggest that, in the small environment with close interpersonal relationships characteristic of this governmental county hospital, coworker incivility has a substantial effect on diminishing motivation for knowledge sharing. Therefore, enhancing job engagement and improving interpersonal relationships at Vali-e-Asr Hospital in Bafq can reduce knowledge hiding and elevate organizational performance.
کلیدواژهها English
