نوع مقاله : مقاله پژوهشی (کمی )

نویسندگان

1 استادیار ،گروه علوم تربیتی .دانشگاه پیام نور تفت،ایران

2 دانشجوی کارشناسی ارشد ،گروه علوم تربیتی .دانشگاه پیام نور تفت،ایران

چکیده

پژوهش حاضر با هدف بررسی تأثیر هوش هیجانی و مهارت‎های ارتباطی مدیران آموزشی مدارس دولتی شهر اردکان در سه مقطع دبستان، متوسطه اول و متوسطه دوم بر شیوه‌های مدیریت تعارض در سال تحصیلی 1398- 1399 با روش توصیفی انجام شده است. به این منظور همة ۹۸ نفر از مدیران جامعة مذکور به عنوان گروه نمونه انتخاب و پس از طی مراحل اداری و جلسه توجیهی اولیه به پرسشنامه‌های هوش هیجانی سیبریا شرینگ (1998) با آلفای کرونباخ 84/0، پرسشنامه مهارت‎های ارتباطی بارتون با آلفای کرونباخ 744/0 و مقیاس مدیریت تعارض رابینز پاسخ دادند. در بخش تحلیل استنباطی داده‌ها از روشهای تحلیل رگرسیون چند متغیره به منظور تعیین قدرت پیش بینی شیوه‌های مدیریت تعارض توسط هوش هیجانی، مهارت‎های ارتباطی و مؤلفه‌های آن‎ها استفاده شد. یافته‌های حاصله نشان داد هوش هیجانی و مهارت‎های ارتباطی و همه مؤلفه‌های آن قدرت پیش بینی معناداری برای متغیر ملاک (مدیریت تعارض) داشته‌اند. (05/0p <). بر اساس این نتایج به نظر می‌رسد تقویت هوش هیجانی و مهارت‎های ارتباطی مدیران می‌تواند تأثیر معناداری در ارتقاء سطح شیوه‌های مدیریت تعارض در مدیران آموزشی داشته باشد.

کلیدواژه‌ها

عنوان مقاله [English]

The effect Between Emotional Intelligence and Communicational Skills with Tension Management Strategies in Educational Managers

نویسندگان [English]

  • naser mohammadi ahmad abadi 1
  • tahereh Fallahzadeh 2

1 Assistant Professor, Department of Educational Sciences, Payame Noor Taft University, Iran

2 Master student, Department of Educational Sciences, Payame Noor Taft University, Iran

چکیده [English]

The present study was conducted with the aim of investigating the effect of emotional intelligence and communication skills of Ardakan educational managers, in three levels; primary, junior high, and high schools, in the 2019-2020 academic year, in predicting stress management practices by descriptive method. To this end, all the 98 managers of the above-mentioned community were selected as a sample group and responded to valid questionnaires of Sibria Shring's emotional intelligence (1998) with 0.84 Krunbach Alpha, Barton communication Skills with 0744 Krunbach Alpha, and Robins Stress Management Scale, after the administrative and initial briefing Session. Multivariate regression analysis methods were used in inferential analysis of data, to determine the predictive power of stress management practices by emotional intelligence, communication skills and their components. The findings indicated that emotional intelligence and communication skills and all its components had a significant power of prediction for the criterion variable (stress management) (p>0.05). Based on these results, apparently reinforcement of emotional intelligence and communication skills of managers can play a significant role in promoting the level of stress management practices in educational managers.

کلیدواژه‌ها [English]

  • Emotional Intelligence
  • Communication Skills
  • Stress Management Practices
  • Educational Managers
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