الگویابی مدیریت استعداد‌ها با رویکرد جانشین پروری با استقاده از روش فراترکیب

نوع مقاله : مقاله پژوهشی (کیفی )

نویسندگان

1 دانشجوی دکتری، گروه مدیریت واحد ساوه، دانشگاه آزاد اسلامی، ساوه، ایران

2 استادیار، گروه مدیریت، واحد ساوه، دانشگاه آزاد اسلامی، ساوه، ایران

چکیده
هدف این پژوهش الگویابی مدیریت استعداد‌ها با رویکرد جانشین پروری در بانک سپه با استقاده از روش فراترکیب می‌باشد. این پژوهش از نظر هدف کاربردی، از نظر نحوه جمع‌آوری داده‌ها به شکل کیفی و از نظر روش اجرای پژوهش با رویکرد فراترکیب می‌باشد و رویکرد پژوهشی مورداستفاده اکتشافی، استراتژی پژوهشی شامل اقدام‌پژوهی و روش‌شناسی متناسب با این پژوهش، روش فراترکیب مبتنی بر رویکرد ساندلوسکی و بارسو (2007) می‌باشد. کلیه مقالات مرتبط با موضوع در سال‌های 2010 الی 2024 مبنای تحلیل می‌باشد. نمونه‌گیری در بخش کیفی به روش حذفی سیستماتیک انجام گرفت. حجم نمونه بالغ بر ۳۰ منبع علمی مرتبط شناسایی شدند. گردآوری داده‌ها به‌صورت فیش‌برداری از مقالات و منابع علمی معتبر انجام پذیرفت. در مرحله تحلیل داده‌ها در مجموع، ۴۲ شاخص، ۲۰ مؤلفه و ۶ بعد شناسایی شدند. در این مطالعه بر اساس یافته‌های پژوهش، ابعاد اصلی مدیریت استعداد شامل شناسایی استعدادهای کلیدی، ارزیابی مستمر، حفظ استعدادهای استراتژیک، مدیریت جانشین‌پروری، جانشین‌پروری مشارکتی و توسعه مهارت‌های مدیران و کارکنان مستعد برای آینده است.

کلیدواژه‌ها

موضوعات


عنوان مقاله English

Talent Management Pattern Finding with a Succession Approach Using the Met-asynthesis Method

نویسندگان English

Ali tavakoli 1
maryam majidi 2
Alireza Afsharnejad 2
gholamreza amjadi 2
1 Ph.D. student, Department of Management, Saveh Branch, Islamic Azad University, Saveh, Iran
2 Assistant Professor, Department of Management, Saveh Branch, Islamic Azad University, Saveh, Iran
چکیده English

Abstract
The aim of this research is to find talent management patterns with a succession approach in Sepah Bank using the meta-synthesis method. This research is applicable in terms of its purpose, qualitative in terms of data collection, and meta-synthetic in terms of research implementation method. The research approach used is exploratory, the research strategy includes action research, and the methodology appropriate to this research is the meta-synthesis method based on the Sandelowski and Barso (2007) approach. The basis of analysis is all articles related to the topic from 2010 to 2024. Sampling in the qualitative section was carried out using a systematic exclusion method. A sample size of 30 relevant scientific sources was identified. Data collection was carried out by taking notes from reliable scientific articles and sources. In the data analysis stage, a total of 42 indicators, 20 components, and 6 dimensions were identified. In this study, based on the research findings, the main dimensions of talent management include identifying key talents, continuous assessment, retaining strategic talents, succession management, collaborative succession, and developing the skills of managers and talented employees for the future.
Extended abstract
Introduction
Recruitment processes for organizations in their sectors are facing a set of new challenges such as a shortage of talent and suitable academics, as well as fiercer competition both from within the banking sector and from other sectors (Pandita & Ray, 2018). Technology and data-related job positions, such as data scientists and quantitative analysts, are among the most in demand, which means that large banks, for example, will face new competition for talent (Whysall et al, 2019). The need for banks to develop reliable techniques to recruit competent managers and ensure high retention of key employees in the future has grown. Human resource management is one of the most important components of the financial industry for profitable and efficient banking operations, development of new banking products and provision of improved services to consumers (Zhao & Hu, 2023). Talent management was initially proposed and created by McKenzie at the end of the millennium as a new sub-section or combination of human resource management (Chambers et al, 1998). It is claimed that talent management gives a business a competitive advantage and allows it to systematically discover, develop and redeploy employees with exceptional abilities. The retention and commitment of high-value personnel are closely related to talent management. It is very important to focus on the problems and possibilities in talent management by studying the comprehensive literature in this field in the financial industry (Gallardo-Gallardo et al, 2020).
In this research, the main focus is on the concept of succession planning so that organizational talent management can ultimately lead to the creation of an effective succession planning system. In this regard, it should be stated that succession planning is one of the fundamental issues in the field of financial institutions and organizations (Gehrke, 2019), because the rapid changes in these organizations and the development of competition in the national and global market have caused talented and highly effective and efficient forces to be quickly absorbed by competing organizations, and on the other hand, most organizations do not prepare suitable people to replace these talented forces, which can ultimately lead to a crisis in the knowledge and skill treasury of human resources (Ali & Mehreen, 2018). Therefore, the researcher intends to answer this fundamental question in this study: what is the model of talent management with a succession planning approach in Bank Sepah using the meta-synthesis method?
Theoretical Framework
Talent Management
Talent management is the strategies and actions that help attract and retain committed and capable employees, and its goal is to predict the skills needed by the organization and meet these needs (Odunayo et al, 2018).
Succession Management
Succession management is a program that identifies the organization's talents to occupy key positions in the future, and prepares them for taking on responsibility over time through training and education programs. Undoubtedly, the most successful organizations in implementing succession planning programs are those that are based on investing in the development of internal talents and have no problems in securing human capital when the organization's current talents leave in the future, which has led to the change of the term "talent pool" to "talent river" (Tayyar et al, 2020).
The Role of Talent Management in Succession Plans
Talent management plays a pivotal role in succession planning in organizations and acts as a bridge between current leadership and future leaders. Succession planning involves identifying and developing individuals within the organization who have the potential to fill key roles vacated due to retirement, promotion, or other reasons. Effective talent management ensures that there is a pool of capable and skilled individuals who are ready to seamlessly step into these roles, thereby safeguarding the continuity and success of the organization (Sarlak et al, 2023).
Khodaparast et al, (2024) examined and analyzed the dimensions and components of the developed competency-based succession model in learning-oriented organizations with a meta-synthesis approach. The results showed that 7 codes, 53 concepts and 24 categories were determined and identified; the codes include key competencies and abilities, determining the succession policy, value-based infrastructure, organizational support, strategic planning in the field of succession planning, identifying talents and forming a talent pool, and training and improving talents.
Sirghani et al, (2023) studied the design of a talent management model in the specialized parent company of thermal power. The results showed that the structural dimensions of talent management include six dimensions of organizational structure, recruitment system, training system, compensation system, performance management and evaluation system, and organizational strategy. Behavioral dimensions include three dimensions of organizational culture, leadership style, and meeting high-level needs; and contextual dimensions include the atmosphere and environment of the organization, and the external environment. The results in the quantitative section showed that the model has a good fit.
Research Methodology
This research is applicable in terms of its purpose, qualitative in terms of data collection, and meta-synthetic in terms of research implementation method. The research approach used is exploratory; the research strategy includes action research; and the methodology appropriate to this research is the meta-synthesis method based on the Sandelowski and Barso (2007) approach. The basis of analysis is all articles related to the topic from 2010 to 2024. Sampling in the qualitative section was carried out using a systematic exclusion method. A sample size of 30 relevant scientific sources was identified. Data collection was carried out by taking notes from reliable scientific articles and sources.
 
Research Findings
The meta-synthesis method was used to analyze the findings. In the data analysis stage, a total of 42 indicators, 20 components, and 6 dimensions were identified. In this study, based on the research findings, the main dimensions of talent management include identifying key talents, continuous assessment, retaining strategic talents, succession management, participatory succession management, and developing the skills of talented managers and employees for the future.
Conclusion
The present study aimed to find a model for talent management with a succession approach in Sepah Bank using the meta-synthesis method. The results of this study are consistent with the results of Khodaparast et al, (2024), Sirghani et al, (2023), Amini Dehaghi et al, (2024), Teimouri et al, (2022), Hajili (2022), Alizadeh et al, (2021), Zairhojghan et al, (2021), Bano et al, (2022), Dahlan et al, (2021). Hajili (2022) showed that motivating talented people, identifying and recognizing them, providing special career support for talented people, and creativity and innovation have a positive and significant effect on succession planning. Given that employees are not satisfied with attracting talents, identifying and discovering talents, providing special support for talents, and retaining talents; it is necessary to increase the attractiveness of the service, support managers for talented people, and provide rewards to efficient employees; and special attention should be paid to assigning jobs to the competence and expertise of individuals.
Considering the dimensions and components identified in this study, suggestions have been made in the field of improving and developing talent management in Sepah Bank:
Talent identification is a key step in talent management and succession planning that helps banks identify and develop their best human resources. For this purpose, the use of performance evaluation systems such as 360-degree evaluation, which includes feedback from colleagues, managers, and subordinates, can help identify the strengths and weaknesses of employees. In addition, conducting in-depth structured interviews with employees helps identify their skills and interests. The use of psychological and occupational tests can also reveal the personality traits and specific talents of employees.

کلیدواژه‌ها English

Talent management
Succession planning
human resource innovation
Management skills development
Agustian, B., & Absah, Y., & Sadalia, I. (2022, December). Influence of Talent Management on Succession Planning Through Leadership Skills. In 19th International Symposium on Management (INSYMA 2022) (pp. 618-625). Atlantis Press. DOI: 10.2991/978-94-6463-008-4_78
Ahmad, G., & Subagyo, A. (2019). The Optimization of Local Government Officials Succession Plan in Indonesia through Talent Management on Islamic Perspective. HIKMATUNA, 5 (1), 113, 128. https://doi.org/10.28918/hikmatuna.v5i1.1834
Ahmadi, A. A., & Ahmadi, F., & Abbaspalangi, J. (2012). Talent management and succession planning. Interdisciplinary journal of contemporary research in business, 4(1), 213-224.. )In Persian. (
Ali, Z., & Mehreen, A. (2018). Understanding succession planning as a combating strategy for turnover intentions. Journal of Advances in Management Research. 16(2). DOI:10.1108/JAMR-09-2018-0076
Alizadeh, R., & Fahim Devin, H., & Peymani Zad, H., & Keshti Dar, M. (2022). Identifying the Contextual and Interfering Factors of Talent Management in Sport (Focused on the Psychological and Cultural Dimensions). Sport Psychology Studies, 10(38), 115-132. doi: 10.22089/spsyj.2021.10152.2125. )In Persian. (
Al Awadhi, T. H., & Muslim, S. B. (2023). Reviewing the relation between human resources practices, talent management and succession planning in UAE public sector. Information Sciences Letters, 12(4), 1271-1283. Available at: https://digitalcommons.aaru.edu.jo/isl/vol12/iss4/42.
Amini Dehaghi, A., & Nazari, R., & Badami, R., & Mohammadian, F. (2024). The conceptual analysis of the succession of female managers based on interactionism and structuring: (Study of championship and professional sport). Sport Management Studies, 16(83), 215-240. doi: 10.22089/smrj.2023.13812.3786. (In Persian).
Bano, Y., & Omar, S.S., & Ismail, F. (2022). Succession Planning Best Practices for Large and Small Organizations. Mediterranean Journal of Social Sciences. DOI:10.36941/mjss-2022-0013
Bedwawi, A. A. L., & Mutalib, R. A., & Senasi, V. (2023). Impact of Talent Management and Succession Planning on the Organizational Competitiveness in the UAE Public Sector. Journal of Statistics Applications https://doi. org/10.18576/jsap/120240and Probability, 12(2), 855-863.
Cannon, J. A., & Mcgee, R. (2011). Talent management and succession planning (Vol. 151). London: Chartered Institute of Personnel and Development.
Carpio Vázquez, E. P., & Lysenko, E. (2017). Succession planning as a business process of talent-management. Стратегии развития социальных общностей, институтов и территорий. Т. 1.—Екатеринбург, 2017, 1(3), 253-255
Chepkwony, N. K. (2012). The link between talent management practices, succession planning and corporate strategy among commercial banks in Kenya (Doctoral dissertation).
Chaturvedi, V. (2016). Investigating the interrelationship between succession planning and effectual talent management for building tomorrow's leader. Splint International Journal of Professionals, 3(12), 71-75.
Clutterbuck, D. (2012). The talent wave: Why succession planning fails and what to do about it. Kogan Page Publishers.
Cosson, B., & Gilding, M. (2021). “Over My Dead Body”: Wives’ Influence in Family Business Succession. Family Business Review, 34(4), 385-403. https://doi.org/10.1177/08944865211051148
Collings, D. G., & Scullion, H., & Vaiman, V. (2015). Talent Management: Progress and Prospects. Human Resource Management Review, 25, 233-235.
https://doi.org/10.1016/j.hrmr.2015.04.005
Dabic, M., & Maley, J., & Moeller, M., & Vlačic, B. (2021). Embodiment of talent management within entrepreneurship: A Bibliometric approach. In I. Tarique (Ed.), Contemporary talent management: A research companion (1st ed.). NY, New York: Routledge Ahead of print. ISBN 9781138202146.
Dahlan, D.A., & Omar, R., & Suzilawati, K., & Asim N. (2021). A systematic review of succession planning in higher education. International Journal of ADVANCED AND APPLIED SCIENCES.https://doi.org/10.21833/ijaas.2021.12.010
Gallardo-Gallardo, E., & Thunnissen, M., & Scullion, H. (2020). Talent management: context matters. The International Journal of Human Resource Management, 31(4), 457-473. DOI:10.1080/09585192.2019.1642645
Gehrke, C. (2019). CEO Succession Planning in Small Community Banks: A Qualitative Case Study of" PNW" Bank. Journal of Accounting & Finance (2158-3625), 19(6). DOI: https://doi.org/10.33423/jaf.v19i6.2316
Groves, K. S. (2019). Examining the impact of succession management practices on organizational performance: A national study of US hospitals. Health care management review, 44(4), 356-365. doi: 10.1097/HMR.0000000000000176.
Hajili, R. (2022). Investigating the impact of employee talent management on the development of succession planning in education in Urmia city, 8th International Conference on Management and Accounting Sciences, Tehran, https://civilica.com/doc/1511058. (In Persian).
Hasanpour, A., & Abdollahi, B., & Jafarinia, S., & Memari, M. (2019). Designing Talent Management Model in the Banking Industry Using Grounded Theory. Management Studies in Development and Evolution, 28(93), 93-129. doi: 10.22054/jmsd.2019.10421. )In Persian. (
Hejazi, S.M., & Oladian, M., & Hosseini, S.R. (2020). The Role of Talent Management in the Indication of Innovative Capabilities of Pars Oil &Gas Company. Strategic studies in the oil and energy industry 2020; 11 (44):265-294
URL: http://iieshrm.ir/article-1-912-en.html. )In Persian. (
Hor, F. C., & Huang, L. C., & Shih, H. S., & Lee, Y. H., & Lee, E. S. (2010). Establishing talent management for company’s succession planning through analytic network process: Application to an MNC semiconductor company in Taiwan. Computers & Mathematics with Applications, 60(3), 528-540. doi:10.1016/j.camwa.2010.05.001
Jindal, P., & Shaikh, M. (2020). Talent management efficiency in succession planning: A proposed model for pharmaceutical companies. International Journal of Management (IJM), 11(12), 203-213. DOI:10.34218/IJM.11.12.2020.020
Johnson, R. D., & Pepper, D., & Adkins, J., & Emejom, A. A. (2018). Succession planning for large and small organizations: A practical review of professional business corporations. Succession planning: Promoting organizational sustainability, 23-40. DOI:10.1007/978-3-319-72532-1_3
Kamil, B. A. M., & Hashim, J., & Hamid, Z. A. (2016). Managing talents in higher education institutions: how effective the implementation of succession planning? Sains Humanika, 8(4-2). DOI:10.11113/sh.v8n4-2.1062
Khodaparast, M., & Kiakojouri, D., & Mortazavi Amiri, S. J., & Jafari Kalarijani, S. A. (2024). Analyzing the dimensions and components of the developed model of competency-based successor training in education-oriented organizations with a meta-composite approach. Management and Educational Perspective, 5(4), 193-220. doi: 10.22034/jmep.2024.384659.1160. (In Persian).
Kravariti, F., & Voutsina, K., & Tasoulis, K., & Dibia, C., & Johnston, K. (2021). Talent management in hospitality and tourism: a systematic literature review and research agenda. International Journal of Contemporary Hospitality Management. DOI:10.1108/IJCHM-03-2021-0365
LeCounte, J. F. (2023). A theory of Founder-CEOs succession: governance implications for mature family firms amidst strategic successes and failures. International Journal of Organizational Analysis. DOI:10.1108/IJOA-09-2022-3433
Mahfozi, A., & Lafzfroushan, D., & Ghorbani, M. (2019). A Comprehensive Succession Planning Talent Management Model to Enhance Organizational Efficiency in Governmental Organizations: A Structural Equation Modelling. The Journal of Productivity Management, 13(48), 249-275. DOI:10.1080/23311975.2018.1449290. )In Persian. (
Mihaylov, G., & Zurbruegg, R. (2020). The relationship between financial risk management and succession planning in family businesses. International Journal of Managerial Finance. DOI:10.1108/IJMF-12-2019-0466
Mihir, M., & Padma, S. (2024). Holistic approach of Talent Management for a successful Succession Planning. Journal of Informatics Education and Research, 4(1). https://doi.org/10.52783/jier.v4i1.638
Myung, J., & Loeb, S., & Horng, E. (2011). Tapping the principal pipeline: Identifying talent for future school leadership in the absence of formal succession management programs. Educational Administration Quarterly, 47(5), 695-727. DOI:10.1177/0013161X11406112
Newhall, S. (2015). Aligning the talent development and succession planning processes: Don’t allow critical leadership talent to fall by the wayside. Development and Learning in Organizations: An International Journal, 29(5), 3-6. DOI:10.1108/DLO-04-2015-0043
Odunayo, S., & Adewale, O., & Adeniji, A., & Oludayo, O., & Ogueyungbo, H. (2018). Data regarding talent management practices and innovation performance of academic staff in a technology-driven private university, 19 (2),2018, pp. 1040-1045. DOI:10.1016/j.dib.2018.05.081
Pandita, D., & Ray, S. (2018). Talent management and employee engagement–a meta-analysis of their impact on talent retention. Industrial and Commercial Training. DOI:10.1108/ICT-09-2017-0073
Porfírio, J. A., & Felício, J. A., & Carrilho, T. (2020). Family business succession: Analysis of the drivers of success based on entrepreneurship theory. Journal of Business Research, 115, 250-257. DOI: 10.1016/j.jbusres.2019.11.054.
Poorhosseinzadeh, M., & Subramaniam, I. D. (2013). Talent management literature review. Australian Journal of Basic and Applied Sciences, 7(6), 330-338.. )In Persian. (
Rothwell, W. J., & Jackson, R. D., & Ressler, C. L., & Jones, M. C., & Brower, M. (2015). Career planning and succession management: Developing your organization's talent—for today and tomorrow. Bloomsbury Publishing USA. DOI:10.5040/9798400623387
Rothwell, W. J. (2011). Replacement planning: A starting point for succession planning and talent management. International Journal of Training and Development, 15(1), 87-99.doi: 10.1111/j.1468-2419.2010.00370.x
Samuel, I., & Isa, M. Y. M. (2024). The Mediating Role of Talent Management in Succession Planning and Private Organization Sustainability: A Conceptual Article. Journal of Current Social and Political Issues, 2(1), 22-33. DOI:10.15575/jcspi.v2i1.703
Sanjideh, A., & Jabbari Asl, S., & Rezvani Chaman Zamin, M. (2024). Succession and Talent Management with an Emphasis on Ethical and Justice-Oriented Approach. Ethics in Science and Technology, 19(1), 175-183. URL: http://ethicsjournal.ir/article-1-3241-en.html
Sarlak, M. A., & Sadeghpoor, A. J., & Gholizadeh, M. (2023). Designing a Succession Model With an Emphasis on Talent Management. Public Management Researches, 16(61), 37-64. doi: 10.22111/jmr.2023.41088.5696. )In Persian. (
Sirghani, S., & Taheri Lari, M., & Bahramzadeh, H. A. (2023). Designing a model of talent management in the parent company of thermal power. Journal of value creating in Business Management, 3(3), 229-245. doi: 10.22034/jvcbm.2023.408429.1150. (In Persian).
Stadler, K. (2011). Talent reviews: the key to effective succession management. Business Strategy Series, 12(5), 264-271. DOI:10.1108/17515631111166906
Tafakorian, S. (2018). The Effect of Talent Management on the Succession and Profession Skills of Employees. Revista Publicando, 5(15 (2)), 731-751.. https://revistapublicando.org/revista/index.php/crv/article/view/1396
Taechasapasith, T., & Silakorn, N. (2023, October). Systematic Talent Management & Succession Planning. In Abu Dhabi International Petroleum Exhibition and Conference (p. D031S104R003). SPE.
Talpoş, M. F., & Pop, I. G., & Văduva, S., & Kovács, L. A. (2017). Talent management and the quest for effective succession management in the knowledge-based economy. In Business Ethics and Leadership from an Eastern European, Transdisciplinary Context: The 2014 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (pp. 65-73). Springer International Publishing. DOI:10.1007/978-3-319-45186-2_6
Tayyar, S., & Allameh, S. M., & SIADAT, S. A. (2021). Identifying and Explaining Values of Succession Planning Culture in the Iranian Insurance Industry. IRANIAN JOURNAL OF INSURANCE RESEARCH (SANAAT-E-BIMEH), 35(1), 59-86. SID. https://sid.ir/paper/986099/en. (In Persian).
Teimouri, H., & Shahin, A., & Karimi, A. (2022). Providing a Competent-Based Human Resource Management Model with a Succession Approach. Journal of Applied Sociology, 33(2), 69-92. doi: 10.22108/jas.2021.126789.2043. (In Persian).
Umans, I., & Lybaert, N., & Steijvers, T., & Voordeckers, W. (2019). The influence of transgenerational succession intentions on the succession planning process: The moderating role of high-quality relationships. Journal of Family Business Strategy, 100269. DOI: 10.1016/j.jfbs.2018.12.002.
Whysall, Z., & Owtram, M., & Brittain, S. (2019). The new talent management challenges of Industry 4.0. Journal of management development, 38(2), 118-129. https://doi.org/10.1108/JMD-06-2018-0181
Zairhojghan, B., & Kashef, M., & Fattah Pourmerandi, M. (2021). Designing a talent management and succession model with a meritocracy approach in the general administrations of sports and youth. Bi-Quarterly Journal of Human Resource Management in Sports, 9(1). https://doi.org/10.22044/shm.2022.11342.2402 )In Persian. (
Zeynoddini Bidmeshki, Z., & Adli, F., & Vaziri, M. (2023). Comparing the present and ideal situation of succession planning and talent management in higher education. Research and Planning in Higher Education, 20(2), 51-72.
Zhao, X., & Hu, Z. (2023). Research on an evaluation index system of critical emergency management capability based on machine learning in a complex scientific environment. Frontiers in Ecology and Evolution, 11, 1176872. https://doi.org/10.3389/fevo.2023.1176872
 

  • تاریخ دریافت 17 خرداد 1403
  • تاریخ بازنگری 23 آبان 1403
  • تاریخ پذیرش 28 بهمن 1403